Growth & Customers

Customer Lifetime Value Calculator

Estimate contribution-based customer lifetime value from average revenue, gross margin and retention assumptions.

AdvancedScenario analysis~3โ€“5 min
Growth & Customers

Customer Lifetime Value Calculator

Estimate contribution-based customer lifetime value from average revenue, gross margin and retention assumptions.

Business calculator

This advanced calculator is included with the Business plan and higher.

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Decision intelligence

Turn the result into a decision

What this means

Focus on direction, sensitivity and cash impact rather than treating a single output as a forecast guarantee.

Stress-test it

Review the Base result, then test a downside case before making a material commitment. Pay particular attention to cash impact and assumptions you can control.

Next step

Continue through the Grow journey with a related planning tool below.

Guide

How to use this calculator

Estimate contribution-based customer lifetime value from average revenue, gross margin and retention assumptions.

Formula & methodology

The calculator applies the inputs shown above using the formula or model appropriate to this business metric.

Worked example / approach

Enter realistic current figures first, calculate a Base case, then change the assumptions that management can actually influence.

How to interpret the result

Focus on direction, sensitivity and cash impact rather than treating a single output as a forecast guarantee.

Limitations

Results depend on the accuracy of your inputs and assumptions. Regulatory, tax and market-specific outcomes can require additional information not captured by a planning calculator.